Frequently Asked Questions

Below is a list of our most frequently asked questions, however please do not hesitate to call and speak to our friendly staff for assistance and local recommendations.

Q: Are pets allowed?
A: Pets are not allowed in the Motel Rooms, if pets are found to have been inside a Fee starting from $150/per pet per night will be charged.

Q: What is the earliest I can Check-in?
A: Standard check-in time is after 2pm. If arriving earlier, please get in touch with reception; they will gladly assist with storing your luggage if you have to rush to an appointment and/or can see if we can accommodate an early check-in (Subject to availability).

Q: What is the latest I can Check-in?
A: Our reception is open for check-in until 6pm; however if you do require a later check-in time we can arrange this at no additional cost. To arrange an After hours check-in, please contact reception before 6pm on your arrival date, once payment of the room rate and security deposit has been finalised they will provide you with your room number and a Key Code for your room door. You will then be able to check-in to the room at any point up to your check-out time.

Q: Do you have a deposit?
A: Yes, a $200 security deposit is collected on the day of check-in by Pre-Authorisation on a credit card prior to access being provided. The Pre-Auth will be cancelled out on the day of check-out pending inspection of the room to return funds, less any penalties incurred (e.g. Smoking fee, damages, stolen items etc.)

Q: Do you have undercover parking?
A: Yes, most rooms have undercover parking. There is ample parking for larger vehicles, trailers, vans and caravans also

Q: Are your rooms non-smoking?
A: Yes, all rooms at the Oscar Motel are dedicated non-smoking rooms and the designated smoking areas are away from the rooms. An additional $150.00 cleaning fee will be charged if guests are found to have smoked in rooms.

Q: Do you have wireless internet in guest rooms?
A: Yes we do.

Q: Do you have an outdoor entertainment area?
A: Yes, we have a garden BBQ area undercover which comes with a Webber BBQ, Table and chairs.

Q: How close are you to restaurants?
A: The Oscar Motel is within 2-5 minutes’ walk of number of restaurants and fast food outlets including Pizza Hut, Sizzler, Pizza Capers, Red Rooster, KFC, Domino’s Pizza, Chinese and Indian. Please visit Google Maps for a detailed list.

Q: What is your Cancellation Policy?
A: We do have a 24 hours cancellation policy and have a pre-payment policy for certain groups however these vary according to room type. Please enter the dates of your stay and check the conditions of your required room. Depending on the time of year we will be flexible with these policies.